Privacy Policy

Effective Date: 1-July-2026

Last Updated: 21-July-2026

This Privacy Policy explains how Ideacrafters Group AB (“Ideacrafters“, “Dronejo“, “we“, “our“, or “us“) collects, uses, stores, shares, and protects your personal information when you use Dronejo.com (the “Platform“).

We are committed to protecting your privacy and processing your personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
  • The Swedish Data Protection Act
  • Applicable Swedish and European Union privacy legislation

By using Dronejo.com, you acknowledge that you have read and understood this Privacy Policy.

 

Data Controller

The Data Controller responsible for your personal information is:

Ideacrafters Group AB

Website: https://dronejo.com

Email: support@dronejo.com (replace if different)

As a Data Controller, we determine how and why your personal data is processed.

 

Information We Collect

Depending on how you use the Platform, we may collect the following categories of personal data.

 

Identity Information

  • Full name
  • Username
  • Email address
  • Country of residence
  • Preferred language

Account Information

  • Account ID
  • Password (stored in encrypted form)
  • Login history
  • Course enrolments
  • Course progress
  • Quiz and assessment results
  • Certificates of course completion (where applicable)

 

Payment Information

Payments are processed through trusted third-party payment providers.

We generally do not store complete payment card details.

Payment providers may process:

  • Billing name
  • Billing address
  • Transaction details
  • VAT information
  • Payment confirmations

Their processing is governed by their own privacy policies.

 

Technical Information

When you use Dronejo, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Screen resolution
  • Language settings
  • Time zone
  • Referring website
  • Pages visited
  • Date and time of access
  • Session identifiers
  • Error logs

 

Customer Support

If you contact us, we may process:

  • Emails
  • Contact forms
  • Support requests
  • Attachments
  • Screenshots
  • Correspondence

 

How We Collect Your Information

We collect information when you:

  • Create an account
  • Purchase a course
  • Enrol in training
  • Complete quizzes
  • Contact customer support
  • Subscribe to newsletters
  • Use the Platform
  • Accept cookies
  • Participate in surveys or promotions

Some information is collected automatically through cookies and similar technologies.

 

Why We Process Your Personal Data

We process your personal information to:

  • Create and manage your account
  • Deliver purchased courses
  • Track course progress
  • Provide customer support
  • Process payments
  • Issue invoices
  • Improve our courses
  • Improve website functionality
  • Detect fraud
  • Protect the security of the Platform
  • Respond to legal requests
  • Comply with legal obligations
  • Maintain business records
  • Send service-related communications
  • Send marketing communications where you have consented

We will only process your information for purposes that are compatible with those described in this Privacy Policy or where otherwise permitted by law.

 

Legal Basis for Processing

Under the GDPR, we rely on one or more of the following legal bases:

Contract

Processing necessary to provide the services you have requested, including creating your account, delivering courses, and providing customer support.

Legal Obligation

Processing necessary to comply with legal obligations, including accounting, tax, consumer protection, and regulatory requirements.

Legitimate Interests

Processing necessary for:

  • Website administration
  • Fraud prevention
  • Platform security
  • Service improvement
  • Analytics
  • Protecting our legal rights
  • Enforcing our Terms of Use

We carefully balance these interests against your rights and freedoms.

Consent

Where required by law, we rely on your consent to:

  • Send marketing emails
  • Place non-essential cookies
  • Use marketing technologies
  • Process certain optional personal data

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

 

Sharing Personal Data

We do not sell your personal information.

We may share your data with trusted third parties where necessary to operate our business, including:

  • Payment providers
  • Website hosting providers
  • Cloud storage providers
  • Email service providers
  • Learning management system providers
  • Analytics providers
  • Customer support providers
  • Accountants
  • Auditors
  • Legal advisers
  • Government authorities where required by law

All service providers are required to process personal data securely and in accordance with applicable data protection laws.

 

International Transfers

Some of our service providers may process personal data outside Sweden or the European Economic Area (EEA).

Where this occurs, we implement appropriate safeguards in accordance with the GDPR, including:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other legally recognised transfer mechanisms

 

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

Examples include:

  • Account information while your account remains active.
  • Financial records for the period required under Swedish accounting legislation.
  • Customer support records for as long as reasonably necessary to resolve issues and improve our services.
  • Security logs for fraud prevention and cybersecurity.

When personal data is no longer required, it will be securely deleted, anonymised, or archived where legally required.

 

Data Security

We implement appropriate technical and organisational measures to protect your personal data.

These measures may include:

  • SSL/TLS encryption
  • Encrypted passwords
  • Secure hosting
  • Firewalls
  • Access controls
  • Regular software updates
  • Malware protection
  • Security monitoring
  • Backup systems

Although we take reasonable precautions, no internet-based service can guarantee absolute security. Users are responsible for protecting their account credentials and devices.

 

Your Rights Under GDPR

Subject to applicable law, you have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion of your personal data.
  • Restrict processing.
  • Object to certain processing activities.
  • Receive your personal data in a portable format.
  • Withdraw consent where processing is based on consent.
  • Object to direct marketing.

To exercise your rights, please contact us using the details provided below. We may request proof of identity before responding to your request.

If you believe your data has been processed unlawfully, you also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY) or another competent supervisory authority within the EU.

 

Cookies

Dronejo uses cookies and similar technologies to improve website functionality, security, and user experience.

Cookies are small text files stored on your device.

Essential Cookies

These cookies are necessary for the operation of the Platform, including:

  • User authentication
  • Session management
  • Shopping cart functionality
  • Course progress
  • Security and fraud prevention

These cookies cannot generally be disabled because the Platform may not function correctly without them.

Analytics Cookies

With your consent where required, we use analytics cookies to understand how visitors use our website. This helps us improve our services.

Marketing Cookies

Where you have provided consent, marketing cookies may be used to measure advertising performance and deliver relevant advertisements.

You can manage or withdraw your cookie preferences at any time through our cookie banner or your browser settings.

 

Children’s Privacy

Dronejo is intended for users who are legally capable of entering into a contract or who use the Platform with appropriate parental or guardian consent where required.

We do not knowingly collect personal information from children in violation of applicable law. If we become aware that such information has been collected unlawfully, we will take reasonable steps to delete it.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices.

The latest version will always be published on Dronejo.com with an updated “Last Updated” date.

Where required by law, we will notify users of material changes.

 

Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Ideacrafters Group AB
Website: https://dronejo.com
Email: info@dronejo.com (replace with your support address if different)

 

Your Privacy Matters

At Dronejo, protecting your personal information is fundamental to how we operate. We process your data responsibly, transparently, and only for legitimate purposes necessary to provide our educational services and comply with applicable laws. We encourage you to review this Privacy Policy regularly to stay informed about how your information is handled.